Privacy Policy

Last updated: Sept. 12th, 2025

This Privacy Policy explains how The Sad Cowboy Club (“we,” “our,” or “us”) collects, uses, and protects your personal information when you subscribe to our services or visit our website. By using our site or subscribing, you agree to the terms of this policy.

1. Information We Collect

When you sign up for the Sad Cowboy Club, we may collect:

Personal Information: your name, email address, mailing address, and billing details.
Birthday Month: if you choose to provide it, for your birthday bonus print.
Payment Information: processed securely through third-party payment providers (we do not store your full payment details).
Website Usage Data: collected automatically through cookies or analytics tools (e.g., pages visited, device type, IP address).

2. How We Use Your Information

We use your information to:

Process and manage subscriptions.
Ship your monthly art prints and letters.
Send you email updates about your subscription, including shipping notifications and reminders.
Offer special perks, like birthday bonuses.
Improve our website and services.

3. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

Payment Processors (for billing and transactions).
Shipping Providers (to deliver your subscription).
Service Providers that help us operate our website or email communications.

All third parties are required to protect your information and use it only for the services they provide.

4. Cookies & Analytics

Our website may use cookies or analytics tools to improve your browsing experience. You can disable cookies through your browser settings, but some site features may not work properly without them.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (unless required by law for billing/records).
Opt out of marketing emails (unsubscribe links are included in every email).

7. Children’s Privacy

The Sad Cowboy Club is not directed to individuals under 13. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
sadcowboychronicles@gmail.com

Terms & Conditions

Last updated: September 10, 2025

1. Subscription Plans

We currently offer two subscription options:

$9/month Plan – includes one monthly art print and letter from the Cowboy.

$14/month Plan – includes one monthly art print, letter, and an additional bonus item (e.g., sticker, magnet, OR seasonal extra).

Subscriptions are billed on a recurring basis through the payment method you provide at checkout.

2. Billing & Payments

Payments are processed automatically each month (for monthly subscribers) or each year (for annual subscribers).

By subscribing, you authorize us (and our payment processor) to charge your selected payment method on a recurring basis until canceled.

Prices are listed in U.S. Dollars (USD) and may be subject to applicable taxes.

3. Cancellations & Renewals

You may cancel your subscription at any time through your account portal or by contacting us at sadcowboychronicles@gmail.com.

To avoid being charged for the next cycle, cancellations must be submitted at least 5 days before your renewal date.

Once billed, payments are non-refundable. However, you will continue to receive any items paid for in that billing cycle.

4. Refunds & Returns

Due to the custom nature of our products, we do not offer refunds or returns.

If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery and we will replace the item at no additional cost.

5. Shipping & Delivery

Subscriptions are mailed once per month, typically by the 15th of each month. If you subscribe on or before the 10th of the month, your first package will be mailed in that same month’s shipment. If you subscribe after the 10th, your subscription will begin with the following month's letter.

Delivery times may vary depending on postal services. We are not responsible for delays caused by the postal service, incorrect addresses, or unforeseen circumstances.

6. Birthday Bonus

Subscribers who provide their birth month during signup are eligible for one (1) birthday bonus print during that month each year.

7. Account Responsibility

You agree to provide accurate account, billing, and shipping information.

You are responsible for keeping your account credentials secure.

8. Intellectual Property

All artwork, letters, and materials provided through The Sad Cowboy Chronicles are the property of Chloë Wooton. They may not be reproduced, distributed, or resold without permission.

9. Limitation of Liability

The Sad Cowboy Chronicles is not liable for:

Delays, losses, or damages caused by third-party carriers.

Any indirect, incidental, or consequential damages related to your subscription.

10. Changes to Terms

We may update or modify these Terms & Conditions at any time. If changes are significant, we will notify subscribers via email or website update. Continued use of the service after changes constitutes acceptance of the revised Terms.

11. Contact Us

For questions, cancellations, or support, please contact:

📧 sadcowboychronicles@gmail.com